Do you actually know what texting is? Texting is a form of e-communication that is used for private, quick conversations to keep employees connected and is a marketing tool. The new medium is a preferred form of communication by 33% of Americans. While it seems like an easy way to communicate, it has its drawbacks.

Pros

• Quick and easy
• Mostly private
• Mobile
• Highly accessible

Cons

•  Limited to informal messaging 
• Can be misinterpreted
• Abbreviated language   
• No paper trail

When to Use

• Out of the office
• Running late/missing work
• Safety Alerts
• Promotional blasts

We hope you better understand how to utilize this communication medium in the workplace.

So hbu? Comment below with any of your business texting experiences.